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Price Match

Found a better price?

We’ll match it.

Big Whale Australia wants to be your retailer of choice.  If you find the same product online, at a lower price, please email us at info@bigwhale.com.au with the following:

  • Your Name
  • Your Email or Phone Number                  
  • Link to the product online
  • Price you would like to match

Terms and Conditions

  • Big Whale Australia reserves the right not to match if price falls below cost.
  • The products must be an identical product that is in stock in the quantity requested and available for sale by both the competitor and Big Whale.
  • The competitor cannot be a discounter or auction website (eBay, Gumtree, Facebook shopping, Amazon, etc)
  • The Price Match Guarantee includes the item price and the shipping charges, it including sales tax
  • Excludes any competitor’s reward or cashback offer

Special Disclaimer for Board games, Card games and Good Smile figurines:

We understand that for some items, there are many unauthentic versions floating around especially for Good Smile figurines and popular board as well as card games. We will try to match the price wherever possible. However, if the items is not genuine, we are unable to price match to discourage counterfeit sales.