PAYMENT INFORMATIONWe accept Paypal, Credit cards (Master card / Visa), and Bank Deposit.
SP * CUBOX AUSTRALIA will appear on your credit card statement for orders placed with us.
If you select direct deposit during the payment step of the checkout, we will include our bank details in your order confirmation email. Please process payment within 48 hours after placing your order to expedite processing, funds must clear before your order is allocated and despatched. Payment typically clears next business day when paying from a non-ANZ account and at times same day when using ANZ Bank. Please use your order number as payment reference.
Big Whale Credit Card Verification
As part of our verification process we will utilise various procedures to ensure ultimate protection to the Credit Card holder.
These processes may include but not limited to charging a small amount randomly under $2 requiring confirmation prior to approval; verbal verification via phone or a request for photo identification including valid Driver Licence, Utilities bill or the copy of the credit card.
Please note: Big Whale reports all attempted credit card fraud immediately to Australian Federal Police (www.afp.gov.au)